1
2
3
4
5
6
  • Please take a look at the highlighted message(s) below and try again.

ABOUT YOU

Fields marked with * are mandatory.

Want to know more about how we use your personal details?

  • Please solve the CAPTCHA in order to prove that your claim details are being entered by a human. This usually requires just a single click.
Cancel
Contact us
0800 051 4780
Lines are open 24 hours a day, 7 days a week. Calls are recorded.
 

THOMAS COOK BOOKINGS

Please note if your claim is for a cancelled Thomas Cook package holiday and you have been issued an ATOL certificate then please do not use this form, but contact the Civil Aviation Authority to submit a claim instead. They can be reached on 0300 303 2800 or online at thomascook.caa.co.uk.

If you booked flights only through Thomas Cook and paid for your booking on a credit or debit card, you may also be covered by your card provider. We would recommend you speak to your card provider for further details.

If you are currently abroad and require assistance getting back to the UK, please call the CAA on 0044 1753 330 330.